The website that wins the work.
Not a brochure. It answers questions, quotes, books calls and follows people up.
Made to
measure.
The systems your business runs on, built around how you actually work.
Websites that win the work, apps people actually use and the back office that keeps it all ticking. No bending your business to fit someone else's software. We start with the one thing that matters most, look after it, and grow it with you.
Who we work with
Businesses that have outgrown off-the-shelf.
You've got a way of doing things that works. The software doesn't quite fit it, so the gaps get filled with spreadsheets, copying and pasting, and someone remembering. We'd rather build around how you work than ask you to change it.
Owner-run businesses, agencies, membership organisations and event organisers. Some are a handful of people, some are a lot bigger.
What we build
One system, built around you.
Keep the tools you already like, such as Xero, your phone system or your email. We join them up and build the rest.
The app you keep wishing you had.
Client portals, member apps, event apps, booking and quoting tools. Built around your process, in your branding.
The back office that runs itself.
Billing into Xero, chasing, renewals, reporting and the daily numbers, without anyone retyping anything.
Marketing that's joined up.
Campaigns, follow-ups and the data behind them, connected to everything else so nothing slips.
How it grows
Start with one thing. It grows from there.
Start with what matters most.
We pick the one thing that would make the biggest difference and build that first.
Looked after from day one.
Once it's live, we look after it. Fixes, changes and improvements, for as long as you use it.
Add the next piece when you're ready.
As you see what's possible, we build the next bit. It's how all our best work has grown.
How we work
We turn up with something already built.
Before you commit to anything, we build a working version of what we'd make for you, in your branding, with your business in it. If it's right, we build it properly. If it's not, you've lost nothing.
No lock-in
It's yours.
Your data is yours, and everything's built on well-known tools rather than anything only we understand. If you ever want to move on, we'll hand it over properly. We'd just rather you never wanted to.
The people doing the work
Danny and Teresa. That's the whole company.
You talk to the two people who build it and look after it. Nobody gets passed around. We run Little Ridge on systems we built ourselves, which is how two people get through the work of a much bigger team.
Danny
Builds the systems that do the boring bits
Danny used to run on his own, so he knows exactly how much of a week disappears into chasing, copying and remembering. Now he builds the things that take it off people's plates.
He's built tools that ring new enquiries while they're still interested, chase quotes nobody followed up and move information between systems so nobody has to retype it.
Good at
- Admin that runs itself
- Systems that talk to each other
- Tools that fit how you actually work
Favourite jobs
The ones where someone says "I didn't know that was possible" and then uses it every day.
Currently obsessed with
Anything that runs itself and doesn't need watching.
Teresa
Makes sure it all makes sense to the people using it
Teresa has spent years inside the systems businesses use to look after their customers, so she knows exactly where people get stuck and quietly give up.
Give her a clunky journey and she'll redraw it, then build it properly, so it works for your customers and for you.
Good at
- Journeys that carry customers all the way to paid
- Follow-ups that don't rely on memory
- Steps deleted that nobody needed anyway
Favourite jobs
Finding the exact point where customers slip away, then fixing it once and for all.
Currently obsessed with
One more step to delete. There's always one more.
Make more. Save more. Do less.
What would you build if it fitted perfectly?
Tell us how your business works and what never quite fits. We'll come back with something already built.
See what we'd build for youRather just talk? Get in touch