Terms and Conditions

Little Ridge Services Limited Terms and Conditions

The Terms and Conditions below apply to all services provided by Little Ridge Services Limited, trading as Little Ridge ('the Company'), to any individual or company ('the Client') and constitute the contract for the service to be provided by the Company for the Client.

1. Services provided

The Client hereby agrees to engage the Company to provide one or more of the following services (the 'Services'), as mutually agreed between the Parties:

• Consulting and strategy
• Data management and insights
• Email delivery, software, infrastructure, and white-label marketing automation platforms
• Email campaigns
• Direct mail campaigns
• SMS Campaigns
• Telephone campaigns
• Paid placement campaigns
• Business process outsourcing (BPO)
• IT and technology support
• White-label platforms and software-as-a-service (SaaS) solutions
• Marketing and advertising services

The Services will also include any other tasks the Parties may agree on. The Company hereby agrees to provide such Services to the Client.

2. Service-specific terms and schedules

Certain Services provided by the Company may be subject to additional service-specific terms, schedules, policies, acceptable use policies, support policies, or data processing addendums.

Where applicable, such additional documents shall form part of this Agreement.

In the event of any conflict between these Terms and Conditions and any service-specific terms, schedule, addendum, or policy, the service-specific document shall take precedence only in relation to the relevant Services.

These may include, without limitation, the Little Ridge Connect terms, Acceptable Use Policy and Service Levels, and the Company's Data Processing Addendum, which is provided with the relevant order form.

3. Terms of agreement

The term of this Agreement (the 'Term') will begin on the date the Client first accepts these Terms and Conditions and makes a payment for the Services, and will remain in full force and effect until terminated in accordance with this Agreement.

The Client acknowledges and agrees that by making any future payment for the Services, they confirm their continued acceptance of the most recent version of these Terms and Conditions. The Company reserves the right to update or modify these Terms and Conditions from time to time. The current version will always be available at littleridge.co.uk/terms, and it is the responsibility of the Client to review the Terms prior to each payment.

If the Client commits a material breach of this Agreement and, where the breach is capable of remedy, fails to remedy that breach within 7 days of receiving written notice from the Company, the Company may terminate this Agreement immediately, suspend any or all Services, and exercise any other rights or remedies available to it under this Agreement or applicable law.

The Company may terminate this Agreement immediately where the Client's breach is incapable of remedy, involves unlawful, fraudulent, abusive or dishonest activity, creates a material security, regulatory, financial or reputational risk to the Company, or where continued provision of the Services could reasonably expose the Company or its providers to legal or regulatory liability.

The Client's rights and remedies in respect of any breach by the Company shall be subject to the exclusions and limitations of liability contained in this Agreement.

4. Termination by notice

Either Party may terminate this Agreement for any reason by providing the other Party with no less than 14 days' written notice. Written notice may be delivered by email and will be deemed effective on the date it is sent, provided it is addressed to the recipient's designated email address. Termination will not affect any rights or obligations accrued up to the date of termination. The Company will not be required to refund any fees paid in advance unless otherwise agreed in writing.

5. Project delays and inactivity

Where the Services include project-based work with defined deliverables or timelines, the Client agrees to provide timely input, feedback, materials, and approvals as reasonably required by the Company to carry out the Services. If the Client becomes unresponsive or fails to provide necessary input for a period exceeding 90 days, the Company reserves the right to consider the project paused. In such cases, the Company may, at its sole discretion, (i) invoice for work completed to date, (ii) reschedule the remaining work based on current availability, or (iii) terminate the Agreement with immediate effect. No refunds will be provided for payments already made, and any outstanding balances will remain due.

6. Performance

The Parties agree to do everything necessary to ensure that the terms of this Agreement take effect.

7. Currency

All monetary amounts are in GBP except as otherwise provided in this Agreement.

8. Payment

The Company will charge the Client for the Services a mutually agreed-upon amount on a one-off, weekly, monthly, or yearly basis (the 'Payment'). Invoices submitted by the Company to the Client are due upon receipt, unless otherwise agreed in writing before the invoice is issued.

The Payment, as stated in this Agreement, does not include Value-Added Tax. Any required Value-Added Tax will be charged to the Client in addition to the Payment. The Company will be responsible for its own tax liabilities, National Insurance contributions and other statutory liabilities arising in respect of amounts paid to the Company under this Agreement.

The Payment will be processed under the registered company name, Little Ridge Services Limited, regardless of any trading name used by the Company. The Client acknowledges that Little Ridge Services Limited will appear as the payee on any invoices or payment records.

If the Payment is not received within 28 days of an invoice's due date, the Company reserves the right to charge statutory interest, fixed-sum compensation and any reasonable recovery costs to the fullest extent available under the Late Payment of Commercial Debts (Interest) Act 1998 and any related or replacement legislation. The Company also reserves the right to pause or withhold Services until all outstanding amounts, including interest, compensation, recovery costs and applicable fees, have been settled in full.

Payment may be made by Direct Debit, card or bank transfer, as offered on the invoice. Where the Client has set up a Direct Debit, the Client authorises the Company to collect each invoice by Direct Debit on or after its due date. Where Services are charged by usage, usage charges may be invoiced in arrears for the period in which the usage took place, alongside any fixed fees for the coming period.

9. Annual fee review

The Company may review its fees annually. Any revised fees will take effect on 1 April each year. The Company will provide the Client with not less than 30 days' written notice of any fee change.

If the Client does not agree to the revised fees, either Party may terminate the Agreement in accordance with the Termination by Notice clause.

10. Expenses and third-party costs

The Client shall reimburse the Company for reasonable and necessary expenses specifically incurred in connection with providing the Services where those expenses have been approved by the Client in advance.

Where the Client has agreed to the use of a third-party service, platform, software, infrastructure, data provider, communication service, hosting service or other external resource as part of the Services, the Client shall also be responsible for any associated usage charges, licence fees, transaction fees, communication charges or other third-party costs which have been disclosed to the Client or which arise directly from the Client's usage.

The Company shall not be required to incur material additional third-party costs on behalf of the Client without the Client's prior approval.

Where third-party charges vary according to usage, volume, provider pricing, exchange rates, taxes or other factors outside the Company's reasonable control, the Company may pass such increases or additional charges on to the Client.

The Company may suspend any affected Service where required third-party costs remain unpaid.

11. Data protection and processing

For the avoidance of doubt, where the Company processes personal data on behalf of the Client in connection with the Services, the Client shall be the Data Controller and the Company shall be the Data Processor as defined under the UK General Data Protection Regulation (UK GDPR), unless the Parties expressly agree otherwise in writing. Each Party shall comply with its respective obligations under applicable data protection laws.

The Client shall determine the purposes for which personal data is collected and processed through the Services and shall remain responsible for the lawful operation of its business and its use of any website, application, platform or system provided by the Company.

The Client is responsible for ensuring that it has an appropriate lawful basis for the collection and processing of personal data, provides all required privacy information, obtains consent where required, complies with applicable direct marketing and electronic communications laws, determines appropriate retention periods, responds to data subject rights, and ensures that any disclosure, sharing, sale, transfer or other use of personal data is lawful.

The Company will process personal data on behalf of the Client only on documented instructions from the Client and for the purpose of delivering the Services. The Company shall take appropriate technical and organisational measures to protect such personal data against unauthorised or unlawful processing and against accidental loss, destruction, damage or disclosure.

The Client warrants that any instructions given to the Company concerning personal data, and any personal data supplied to or collected through the Services at the Client's direction, may lawfully be processed in accordance with those instructions.

The Company shall not be responsible for the Client's collection, use, disclosure, sale, transfer, marketing, retention or other processing of personal data except to the extent that any loss, breach or non-compliance arises directly from the Company's own failure to comply with its obligations as a Data Processor or applicable data protection law.

Where the Company reasonably believes that an instruction or use of the Services may breach applicable data protection or other law, the Company may refuse to carry out that instruction or suspend the affected processing or Services until the matter has been resolved.

Upon termination of the Agreement, personal data processed by the Company on behalf of the Client shall be deleted or returned upon written request, subject to any legal obligation requiring its continued retention.

Where required by applicable data protection law, the Parties shall enter into a separate Data Processing Addendum setting out the further particulars and terms required for the relevant processing.

12. Trade secrets

Trade secrets (the 'Trade Secrets') include but are not limited to any data or information, technique or process, tool or mechanism, formula or compound, pattern or test results relating to the business of the Client, which are secret and proprietary to the Client, and which give the business a competitive advantage where the release of that Trade Secret could be reasonably expected to cause harm to the Client. The Company agrees that it will not disclose, divulge, reveal, report or use, for any purpose, any Trade Secrets which the Company has obtained, except as authorised by the Client or as required by law. The obligations of confidentiality will apply during the Term and will survive indefinitely upon termination of this Agreement.

13. Return of property

Upon expiry or termination of this Agreement, the Company will, upon reasonable written request, return or make available to the Client any property, documentation, records, content or confidential information belonging to the Client and held by the Company, subject to any applicable legal, regulatory, technical or retention requirements.

For the avoidance of doubt, this clause does not require the Company to provide, transfer or disclose any source code, development files, database architecture, schemas, configurations, system credentials, infrastructure, workflows, integrations, templates, methodologies, internal documentation, proprietary processes, software, platform technology or other intellectual property belonging to the Company.

The Company's obligations under this clause are subject to the data protection provisions and the Little Ridge Platform and Technology provisions of this Agreement.

The Company may retain reasonable archival or backup copies where required by law, regulation, insurance, security, backup procedures or legitimate record-keeping requirements, provided that any retained personal or confidential information remains subject to the applicable provisions of this Agreement.

14. Subcontractors and third-party providers

The Company may, at its discretion, engage subcontractors, consultants, affiliates or third-party providers to perform or support some or all of the Services.

The Company shall remain responsible for managing the Services provided to the Client in accordance with this Agreement, subject always to the exclusions and limitations of liability contained in this Agreement.

The Client acknowledges that the Company may rely upon specialist third-party providers for elements of the Services and authorises the Company to engage such providers where reasonably required for the delivery, operation, support or improvement of the Services.

Where a third party processes personal data on behalf of the Company in connection with Services for which the Company acts as a Data Processor, such appointment shall be handled in accordance with applicable data protection law and any applicable Data Processing Addendum.

Nothing in this clause shall create any contractual relationship between the Client and any subcontractor or third-party provider engaged by the Company.

15. Third-party software and infrastructure

The Company may utilise third-party software providers, infrastructure providers, cloud hosting services, communication networks, data services, delivery platforms, artificial intelligence services, or related third-party systems in connection with the Services.

The Client acknowledges that certain elements of the Services may therefore be dependent on third-party providers outside the Company's reasonable control.

The Company shall not be liable for delays, outages, interruptions, delivery failures, data loss, feature limitations, or service disruptions caused by third-party providers or events outside the Company's reasonable control.

16. Little Ridge platform and technology

Unless otherwise expressly agreed in writing, any website, application, software, platform, source code, components, systems, workflows, integrations, architecture, templates, development methods or other technology developed or provided by the Company in connection with the Services remains the exclusive property of the Company.

The Client is granted a limited right to use such technology solely for the purposes for which the Services are provided. No ownership of the underlying technology or intellectual property is transferred to the Client unless expressly agreed in writing.

The Company shall remain the exclusive provider of development, maintenance and technical modification of the Company's technology. The Client may not copy, transfer, sublicense, provide access to, modify, reverse engineer, or appoint any third party to maintain or develop the Company's technology without the Company's prior written consent.

Upon termination of the Services, the Company shall not be required to provide source code, development files, platform credentials, infrastructure, proprietary workflows or other Company technology to the Client or any replacement supplier.

Nothing in this clause affects the Client's ownership of its own data, content, trademarks, branding or other intellectual property supplied by the Client to the Company.

17. Autonomy

Except as otherwise provided in this Agreement, the Company will have full control over working time, methods, and decision-making regarding the provision of the Services in accordance with the Agreement. The Company will work autonomously and not at the direction of the Client. However, the Company will be responsive to the Client's reasonable needs and concerns.

18. Availability and time off

Unless expressly agreed otherwise in writing, the Services are provided without any guaranteed service level, uptime, availability, response time, resolution time or support period.

The Company will use reasonable efforts to provide the Services and respond to support requests within a reasonable period, taking into account the nature, urgency and complexity of the request.

The Company does not guarantee continuous or uninterrupted availability of any website, application, platform, software, integration, infrastructure or other Service.

The Company may carry out maintenance, updates, upgrades, security work or other technical changes which may temporarily affect availability of the Services.

The Company may take planned leave from time to time. The Client acknowledges that the Company's fees are calculated to include reasonable periods of planned leave, during which normal billing will continue. Where reasonably practicable, the Company will provide advance notice of planned leave. Response times may be longer during these periods unless otherwise agreed in writing.

Any guaranteed uptime, support hours, response times, resolution targets or other service levels must be expressly agreed in a separate written Service Level Agreement or service-specific schedule.

19. No exclusivity

The Parties acknowledge that this Agreement is non-exclusive and that either Party will be free, during and after the Term, to engage or contract with third parties for the provision of services similar to the Services.

20. Notice

All notices, requests, demands or other communications required or permitted by the terms of this Agreement will be given in writing and delivered via email to hello@littleridge.co.uk or to the Client's designated contact email address, unless otherwise agreed.

21. Limitation of liability

To the fullest extent permitted by law, the Company shall not be liable for any:

• Indirect, incidental, special or consequential loss or damage
• Loss of profits, revenue, sales, contracts or anticipated savings
• Loss of business or business opportunity
• Loss of goodwill or reputation
• Loss, corruption, compromise or unauthorised disclosure of data, except to the extent that liability cannot lawfully be excluded
• Business interruption, downtime or loss of use
• Loss arising from inaccurate, incomplete or unlawful data, content, materials or instructions supplied by or on behalf of the Client
• Loss arising from the Client's use or misuse of the Services
• Loss arising from any act or omission of the Client, its employees, contractors, customers, users or other third parties
• Deliverability, availability, performance or compatibility issues outside the Company's reasonable control
• Outages, failures, restrictions, changes or discontinuation of third-party services, software, infrastructure, networks, APIs or platforms
• Loss arising from circumstances outside the Company's reasonable control

The exclusions in this clause apply whether such loss or damage is direct or indirect and whether arising in contract, tort (including negligence), breach of statutory duty, misrepresentation, indemnity, restitution or otherwise, to the fullest extent permitted by law.

Subject to any liability which cannot lawfully be limited or excluded, the Company's total aggregate liability arising out of or in connection with this Agreement, the Services or the relationship between the Parties, whether arising in contract, tort (including negligence), breach of statutory duty, misrepresentation, indemnity, restitution or otherwise, shall not exceed the total fees actually paid by the Client to the Company during the 12 months immediately preceding the event giving rise to the claim.

Where the Services giving rise to the claim have been provided for less than 12 months, the Company's total aggregate liability shall not exceed the fees actually paid by the Client for those Services.

All claims arising from the same or substantially the same facts, circumstances, events, failures or series of connected events shall be treated as a single claim for the purposes of the liability cap.

The Client shall take all reasonable steps to mitigate any loss, damage, liability, cost or expense arising in connection with the Services. The Company shall not be liable to the extent that any loss could reasonably have been avoided or reduced by the Client.

The Company shall have no liability for any claim unless the Client gives the Company written notice setting out reasonable details of the claim as soon as reasonably practicable after becoming aware of the circumstances giving rise to it and, in any event, no later than 12 months after the event giving rise to the claim, except where such restriction is prohibited by law.

Nothing in this Agreement shall exclude or limit liability to the extent that such liability cannot lawfully be excluded or limited, including liability for fraud or fraudulent misrepresentation, or death or personal injury caused by negligence.

22. Client indemnity

Subject to applicable law, the Client shall indemnify and keep indemnified the Company and its directors, officers, employees, contractors, subcontractors and agents against all claims, demands, actions, proceedings, investigations, losses, damages, liabilities, regulatory action, penalties, fines, costs and expenses, including reasonable legal and professional fees, arising out of or in connection with:

• Any breach of this Agreement by the Client
• Any negligent, unlawful, fraudulent, misleading, abusive or unauthorised act or omission of the Client
• The Client's operation of its business or use of the Services
• The Client's collection, use, disclosure, sale, transfer, retention, sharing or other processing of personal data
• Any failure by the Client to comply with applicable data protection, privacy, direct marketing, advertising, consumer protection or electronic communications law
• Any failure by the Client to establish an appropriate lawful basis, obtain any required consent, provide any required privacy information or comply with data subject rights
• Any data, databases, content, claims, materials, intellectual property, instructions or information supplied, selected, approved or used by or on behalf of the Client
• Any allegation that data, content or materials supplied or approved by the Client infringe the rights of any third party
• Marketing, advertising, lead generation, email, SMS, telephone, direct mail or other communications undertaken by or on behalf of the Client
• The Client's products, services, offers, representations, promises, contracts or dealings with its own customers, prospects, suppliers, partners or other third parties
• Access to or use of the Services by the Client's employees, contractors, customers, users or any person to whom the Client provides or permits access
• Any instruction given by the Client to the Company, except to the extent that the Company knew that complying with the instruction would be unlawful and was legally required not to comply

The Client's obligations under this clause shall apply whether the relevant claim is brought against the Company alone or jointly with the Client or any other person.

Where a claim arises partly from an act or omission of the Client and partly from an act or omission of the Company, the Client's indemnity shall apply to the extent that the claim, loss, liability, cost or expense is attributable to the Client's act or omission.

The Company shall notify the Client as soon as reasonably practicable of any material third-party claim for which it seeks indemnification and shall provide reasonable cooperation in relation to the defence of that claim, at the Client's cost.

The Client shall not settle any claim in a manner which admits liability on behalf of the Company, imposes any obligation upon the Company or adversely affects the Company's reputation without the Company's prior written consent.

The rights and remedies available to the Company under this indemnity are in addition to, and not exclusive of, any other rights or remedies available to the Company under this Agreement or applicable law.

The indemnity in this clause shall survive termination or expiry of this Agreement.

23. Client warranties and responsibilities

The Client represents, warrants and undertakes that:

• It has full authority to enter into this Agreement and to instruct the Company to provide the Services
• All information, data, instructions and materials supplied to the Company are, to the best of the Client's knowledge, accurate, lawful and not misleading
• It owns, licenses or otherwise has all necessary rights, permissions and authorisations to use and provide to the Company any data, databases, content, trademarks, branding, images, software, materials or intellectual property supplied in connection with the Services
• It has all necessary rights, permissions and lawful bases required to provide personal data to the Company and to instruct the Company to process that data
• Its business, products, services, offers, advertising, marketing activities and intended use of the Services comply with applicable law
• It will not use or permit the Services to be used for any unlawful, fraudulent, misleading, abusive, defamatory, infringing or unauthorised purpose
• It will comply with all laws, regulations, codes and industry requirements applicable to its business and its use of the Services
• It will maintain appropriate security over accounts, passwords, credentials and access provided to it and will promptly notify the Company of any suspected unauthorised access or security incident
• It will not knowingly introduce malicious code, harmful content or any material which may compromise the security, integrity, reputation or operation of the Company's or any third party's systems
• It will promptly provide information, instructions, approvals and cooperation reasonably required by the Company to provide the Services or comply with applicable law

The Company shall be entitled to rely upon information, instructions, approvals and materials provided by or on behalf of the Client and shall not be required to independently verify their accuracy, legality, completeness or suitability unless expressly agreed otherwise in writing.

The Client remains responsible for its own business decisions and for reviewing and approving any material, content, campaign, communication, system configuration or other output where the Company reasonably requests such approval.

Any breach of the warranties, representations or undertakings contained in this clause shall constitute a breach of this Agreement and shall be subject to the Client indemnity provisions of this Agreement.

The warranties, representations and undertakings contained in this clause shall survive termination or expiry of this Agreement to the extent necessary to give them effect.

24. Email, direct mail, SMS and telephone outreach authorisation

Where the Client engages the Company to generate interest in the Client's goods or services through email, direct mail, SMS, telephone or other direct marketing activity, the Client authorises the Company to carry out such communications on the Client's behalf and in accordance with the Client's instructions.

The Client acknowledges and agrees that it is responsible for determining the purposes of such marketing activity and, where applicable, acts as the Data Controller, with the Company acting as a Data Processor when processing personal data solely on the Client's behalf.

The Client represents, warrants and undertakes that all data, audiences, targeting criteria, content, claims, offers and instructions supplied, selected or approved by or on behalf of the Client for use in such activity are lawful and may lawfully be used for the intended purpose.

The Client shall be responsible for determining and maintaining an appropriate lawful basis for processing personal data and for ensuring that all marketing and communications carried out on its behalf comply with applicable data protection, privacy, direct marketing and electronic communications laws and regulations, including the UK GDPR, Data Protection Act 2018 and Privacy and Electronic Communications Regulations (PECR).

Where consent is required by applicable law, the Client shall be responsible for ensuring that valid consent has been obtained and can be demonstrated.

The Client shall also be responsible for ensuring that any claims, offers, products, services, promotions or representations contained in communications are accurate, lawful and not misleading.

The Company shall be entitled to rely upon the Client's representations, instructions and approvals and shall not be required to independently determine the Client's lawful basis, verify the provenance of data supplied by the Client, or independently assess the legality of the Client's business, products, services or offers, except to the extent required by applicable law.

The Company may refuse, suspend or cease any campaign, communication or processing activity which it reasonably believes may be unlawful, misleading, abusive, harmful to the Company's or a third party's reputation or infrastructure, or otherwise expose the Company or its providers to legal, regulatory, financial or reputational risk.

The Company does not guarantee delivery, inbox placement, response rates, lead volumes, conversions or any other commercial outcome from outreach activity.

The Client's obligations under this clause are in addition to its obligations under clauses 11, 22 and 23, including its obligations in relation to data protection, Client indemnity and Client warranties and responsibilities.

25. Platform access and suspension

The Company may suspend or terminate access to any platform, software, infrastructure, or service provided under this Agreement where:

• The Client breaches these Terms and Conditions
• The Client breaches applicable laws or regulations
• The Client's activity risks damaging sender reputation, infrastructure, platform stability, or service availability
• The Client engages in spam, abusive, misleading, fraudulent, or unlawful activity
• The Client creates a security risk
• The Client's activity may negatively impact the Company's systems, providers, or other clients

The Company shall not be liable for any loss, interruption, or damages arising from such suspension or termination.

No refunds shall be payable where access is suspended or terminated due to the Client's breach of these Terms and Conditions or applicable laws.

26. Integrations and APIs

Where the Services include integrations with third-party systems, APIs, software, or platforms, the Company does not guarantee the ongoing availability, compatibility, or functionality of such integrations.

The Company reserves the right to modify, suspend, or discontinue integrations where required due to technical, legal, commercial, or provider-related reasons.

27. No refunds

Unless otherwise agreed in writing, all payments made to the Company are non-refundable.

The Company does not guarantee specific commercial outcomes, lead volumes, campaign performance, revenue generation, or platform results.

Nothing in this clause limits any statutory rights that cannot legally be excluded under applicable law.

28. Modification of the agreement

Any amendment or modification of this Agreement that is specific to the relationship between the Parties (such as changes to scope or deliverables) will only be binding if agreed in writing by both Parties. Fee changes implemented in accordance with the Annual Fee Review clause shall not require a separate written agreement from the Client.

The Company may update these Terms and Conditions from time to time. The current version will always be available at littleridge.co.uk/terms. The Client acknowledges and agrees that by making any future payment for the Services, they accept the most recent version of the Terms and Conditions as published at the time of payment.

29. Time is of the essence

Time is of the essence in this Agreement. No extension or variation of this Agreement will operate as a waiver of this provision.

30. Assignment

The Client may not assign or transfer any rights or obligations under this Agreement without the prior written consent of the Company.

The Company may assign, subcontract, delegate, or otherwise transfer its rights or obligations under this Agreement to any affiliate, successor, subcontractor, or third-party provider.

31. Entire agreement

It is agreed that there is no representation, warranty, collateral agreement or condition affecting this Agreement except as expressly provided in this Agreement.

32. Order of precedence

Where an order form, proposal, statement of work, service-specific schedule or addendum applies to the Services, the order of precedence shall be:

• The order form, proposal or statement of work agreed for that Client, in respect of the commercial terms it sets out, such as prices, discounts, minimums, allowances, add-ons, term and start date
• 2. Any service-specific terms, schedule, policy or addendum, including any Data Processing Addendum
• 3. These Terms and Conditions

33. Enurement

This Agreement will benefit and bind the Parties and their respective heirs, executors, administrators, successors, and permitted assigns.

34. Titles and headings

Headings are inserted for the convenience of the Parties only and are not to be considered when interpreting this Agreement.

35. Gender

Words in the singular mean and include the plural and vice versa. Words in the masculine mean and include the feminine, and vice versa.

36. Governing law

This Agreement will be governed by and construed in accordance with the laws of England.

37. Severability

In the event that any of the provisions of this Agreement are held to be invalid or unenforceable in whole or in part, all other provisions will nevertheless continue to be valid and enforceable with the invalid or unenforceable parts severed from the remainder of this Agreement.

38. Waiver

The waiver by either Party of a breach, default, delay or omission of any of the provisions of this Agreement by the other Party will not be construed as a waiver of any subsequent breach of the same or other provisions.

If you have any questions about these Terms and Conditions, please contact us at hello@littleridge.co.uk.

Terms version: 2.0

Last updated: 14 November 2026