Things we've built
Bookings like people haven't seen before.
Three calendars, two timezones, one very patient receptionist holding it together. We replaced the lot with a booking flow built around how the business actually runs, and it does a lot more than take a slot.
Try it
Book three very different jobs.
Same flow, different questions, different availability, different extras. Watch what happens after you press confirm.
What are we booking in?
Three very different jobs. The flow changes to suit each one.
You probably need one of these if...
Two people got booked into the same hour
Because availability lives in three calendars and a whiteboard, and only one of them is ever right.
Every booking needs a phone call anyway
The slot gets taken, then someone rings to ask the six questions the form never asked.
Nobody's ever offered the extra
The moment somebody's saying yes is the easiest sale you'll get all week, and it's going begging.
The diary doesn't know about travel
Back-to-back jobs forty minutes apart. Someone's always late and it's never their fault.
What it does beyond taking a slot.
Off-the-shelf booking tools stop at the calendar. This is where most of the value is.
Built around how you actually work
Different jobs, different lengths, different questions, different people. The flow bends to your job, not the other way round.
Real availability, not hopeful availability
Skills, rooms, kit, vans, travel time, buffers, holidays and the fact nobody wants a 90 minute job at ten to five.
Everything you need, asked properly
Photos, measurements, access notes, insurer, reg number, medical history. Short adaptive steps, not a twelve-page form.
Sensible extras at the right moment
The add-on that fits this job, the service plan, the appointment that saves a second trip. Offered once, never nagged.
Money handled up front
Deposits, full payment, or card held against no-shows. Rebooking and cancellation rules you set, applied without an argument.
Wired into everything else
Calendars, CRM, job management, accounts, stock, text and email reminders. The booking updates them all so nobody re-types it.
Space and capacity managed
Rooms, chairs, bays, tables, kit and headcount. It won't sell you a slot you can't physically deliver.
The follow-up is part of it
Reminders that cut no-shows, rebooking links for the inevitable change of plan, recalls, reviews and the next visit prompted at the right time.
Tell us how your diary really works.
The odd rules, the jobs that need two people, the ones you'd rather not take on a Friday. That's the interesting part, and it's usually where the money is.