ExperimentAutomationSmall business

Process X-ray

Describe how your team does something in plain English. Get back a map of every step, and a shortlist of the ones worth deleting.

By Danny · 28 July 2026

This started as an internal tool. When a new client describes their process, we usually end up drawing it on a whiteboard, and the drawing is always more useful than the description. So we made the drawing happen automatically.

You type or talk through the process the way you'd explain it to a new starter. It comes back as a map: every handoff, every wait, every place where the work stops moving because it's sitting in someone's inbox.

What it's good at so far

  • -Spotting the steps that only exist because of a system limitation from 2018
  • -Finding the two people everything routes through
  • -Making it obvious where the delay actually is, rather than where everyone assumes

Still rough. It's confidently wrong about anything involving physical stock, and we haven't worked out why yet.

Would you try this on one of your processes?

If this is a bit close to home, you might recognise some of the things we've built or the tools we tend to reach for.