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In praise of software that just sits there
A piece arguing that the best business tools are the ones nobody talks about, because talking about them means something has gone wrong.
By Teresa · 9 July 2026
We send this to clients more often than anything we've written ourselves. The argument is simple: every new piece of technology costs you attention forever, so spend that budget carefully.
It's aimed at engineers, but swap the words and it's about business systems. The exciting new tool that needs someone to babysit it is usually worse than the dull one that has quietly worked since 2019.
Have a look →Ten minutes, worth it.
If this is a bit close to home, you might recognise some of the things we've built or the tools we tend to reach for.